Lucy Training
  • Introduction
  • Reference Material
  • What is Lucy
  • How to use this training site
  • The Lucy Pro Interface
  • Getting familiar with the model designer
  • The Property Panel
  • Working with Data Collections
  • Debugging Integrations
  • Editing Tools
  • Loops and list processing
  • Using Javascript
  • Publishing APIs
  • Utility Blocks
  • Model Settings
  • Calling Actions
  • Connecting to Webservices
  • Working with time series data
  • Creating visualizations
  • Creating On-Premise Connectors
    • On-Premise Connector Concepts
    • Using the On-Premise Connector SDK
    • Building our first connector
    • Connector Functions
    • Defining a function
    • Creating the agent
    • Setting up the integration
    • Running the agent
    • Testing the connector
    • Integrating Sqlite
    • Understanding the structure of the connector
    • Monitoring your connector
  • Next Steps
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  1. Creating On-Premise Connectors

Monitoring your connector

PreviousUnderstanding the structure of the connectorNextNext Steps

Last updated 9 months ago

Sometimes when there is a bad network connection between the on-premise system and Lucy, there could be intermittent issues in exchanging data with your connector.

As part of the connector SDK, the agent will regularly send heart beats to the server.

You can see the connector status by going to the dashboard and then under 'On-Premise Connectors' select 'View'

You will be at a page showing a list of all connector instances.

There will be a indicator next to each connector indicating whether it is detected as on-line or not.

If it's online the indicator will be green, otherwise orange.

If Lucy does not receive a heartbeat from the agent after a certain period of time, the status is changed to orange.

You can click the connector instance to view more details about it including the specific time the last heart beat was sent.